At FVW We Respect the Privacy of Our Clients and Their Customers.
What Kind of Information Does FVW Collect?
FVW collects a wide range of information about survey respondents depending on the information needs of our clients requesting the surveys. For example, survey respondents may be requested to provide certain personally identifiable, financial or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are completely voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question.
What Does FVW Do With Respondent Information?
FVW reports information gathered through the survey (demographic data, preferences, etc.) to FVW's clients. Any information you voluntarily disclose in the survey will be provided to the commissioner of the survey. FVW does not disclose a survey respondent's personally identifiable information to any clients or third parties other than the commissioner of the survey.
What Additional Information Does FVW Collect From Survey Respondents?
FVW's servers automatically recognize a survey respondent's domain name and IP addresses (the number assigned to computers on the Internet). No personal information about a survey respondent is revealed in this process. FVW may also gather anonymous "traffic data" that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services FVW offers.
From time to time, FVW may use the standard "cookies" feature of major browser applications that allows FVW to store a small piece of data on your computer about your interaction with our website. FVW does not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. Cookies help us learn which areas of our website are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.
FVW Respects Your Solicitation Preference.
FVW honors respondents' requests to be excluded from marketing solicitations. To be removed from this mailing list, simply click on the following link https://survey.focusvision.com/survey/optouts?decLang=english and submit your email address for removal.
FVW Provides Security Safeguards to Protect Respondent Information.
FVW is committed to handling the personal information and data of survey respondents with care and integrity. FVW uses industry standard security practices to protect such information and data. However, regardless of the security protections and precautions FVW undertakes, there is always a risk that personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet.
If you have any complaint concerning how FVW has handled your personal information, please contact FVW immediately and FVW will make every reasonable effort to address and resolve your concerns. In the event that FVW is unable to resolve your concerns, FVW has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by FVW, please visit the BBB EU SAFE HARBOR web site at http://www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
How Can You Contact FVW?
FocusVision Worldwide, Inc.
7 River Park Place, East Suite 110
Fresno, California 93720